Work Experience and Volunteering

Freelance IT Support
- Assisted in troubleshooting various windows system issues
- Diagnosed software bugs using the divide and conquer troubleshooting approach
- Performed various computer hardware replacements
- Identified and fixed DNS and DHCP related inconsistencies
- Proofread and suggested changes in website content
- Installed and set up various SOHO routers
Volunteer Cyber Security Tutor
South East Technological University (2018 - 2022)
- Created and summarized college notes to make them easier to understand by students
which led to higher grades when studying for exams - Ordered study material based on likelihood of exam appearance
- Explained and answered questions from students
- I credit myself with at least 3 students passing / improving their grades


Accommodation Porter
Brooklodge & Macreddin Village (July 2023 - August 2024)
- Supported the housekeeping team by delivering linens and supplies to guest rooms
- Maintained the cleanliness and order of storage rooms and luggage areas
- Supervised Cross-department deliveries
- Supported housekeeping staff with room inspections and guest requests
- Delivered room service orders promptly and accurately to guests’ rooms
- Monitored security and reported any suspicious activities to management
- Coordinated with housekeeping and maintenance departments to promptly address any room issues
- Trained new porters required procedures to the hotel’s standards