Work Experience and Volunteering

Freelance IT Support

  • Assisted in troubleshooting various windows system issues
  • Diagnosed software bugs using the divide and conquer troubleshooting approach
  • Performed various computer hardware replacements
  • Identified and fixed DNS and DHCP related inconsistencies 
  • Proofread and suggested changes in website content
  • Installed and set up various SOHO routers

Volunteer Cyber Security Tutor

South East Technological University (2018 - 2022)
  • Created and summarized college notes to make them easier to understand by students
    which led to higher grades when studying for exams
  • Ordered study material based on likelihood of exam appearance
  • Explained and answered questions from students
  • I credit myself with at least 3 students passing / improving their grades

Accommodation Porter

Brooklodge & Macreddin Village (July 2023 - August 2024)
  • Supported the housekeeping team by delivering linens and supplies to guest rooms
  • Maintained the cleanliness and order of storage rooms and luggage areas
  • Supervised Cross-department deliveries
  • Supported housekeeping staff with room inspections and guest requests
  • Delivered room service orders promptly and accurately to guests’ rooms
  • Monitored security and reported any suspicious activities to management
  • Coordinated with housekeeping and maintenance departments to promptly address any room issues
  • Trained new porters required procedures to the hotel’s standards